Trucking & freight
An AI that answers the load call while you're still driving.
Carriers and brokers run on the phone — and the phone doesn't wait for you to pull over. Lead Friendly puts an AI voice agent on your line to answer, qualify, log, and follow up, so a missed call at a truck stop isn't a missed load.
From $49/mo · English & Spanish · TCPA & 10DLC compliance built in
Picks up on the first ring
Caller: Got a driver near Fresno that can take a reefer to Denver tomorrow?
Agent: Let me grab the details — origin, delivery window, weight, and rate. I'll log it and have someone confirm within the hour. What's the best number?
Captured, qualified, and logged to the CRM.
What it covers
Reception and follow-up built for the road
Lead Friendly is a voice agent, a CRM, and follow-up automation in one place — tuned so a carrier or brokerage never drops an inquiry because everyone was under a load.
Answers every load call
The agent picks up, gathers the details that matter — lane, equipment, weight, window, rate — and books a callback or hands off a qualified inquiry, instead of sending a shipper or broker to voicemail.
After-hours coverage
Freight moves nights and weekends. The agent works around the clock, so a 2am call gets a real conversation and a logged lead rather than a dead line.
Driver & dispatch relief
Take routine inbound calls off your dispatchers and drivers. The agent handles the first pass — questions, intake, status — and routes anything that needs a human to the right person.
Relentless follow-up
Every call, text, and email lands in one inbox with automations that keep a shipper or carrier relationship warm until it books or clearly says no.
Outbound when you need it
Reactivate quiet shippers or check in on carriers with outbound calling and email campaigns — the same platform that answers your inbound also fills the top of the funnel.
Compliance handled
Consent ledger, quiet hours, and DNC handling for TCPA and 10DLC are built in, so your outreach stays clean without a separate checklist to run.
One inbox instead of a pile of missed calls
Carriers and brokers usually juggle a cell phone, a load board, and a spreadsheet that don't talk to each other. Lead Friendly puts the conversation, the transcript, and the follow-up in one CRM — so the person who answers next always knows what was already said. See how the pieces fit on the platform overview.
Why it matters
In freight, the fastest reply usually books the load
A broker calling around for a truck takes the first carrier who answers with a straight answer. A shipper checking rates remembers whoever picked up. Widely cited lead-response research keeps landing on the same point across industries: speed to the first real conversation wins the business. When your team is driving, loading, or asleep, Lead Friendly is the one that answers.
Explore more
Other businesses where a missed call is a lost job
Never lose a load to a missed call again
Start free and hear the agent take a call in your browser — no signup to try it.